COVID-19 hit North America in the middle of winter like a relentless blizzard. It froze everything. It seemed to blind everyone. Business stopped. Families holed up. Some people worried it was the end of the world and prepared for the worst, hoping to just wait it out and survive.
Under such conditions, it is easy for organizational leaders to also run and hide. Yet to some, seeing the emerging situation can inspire compassion and care. CEO Daniel Todd set an example of such leadership. Seeing what COVID brought to his people, he was filled with a mixture of emotions as he placed nearly everyone on furlough and sent them home where they would be safe. He worried about them, though.