People Acuity Newsletter – November 2020

ICU Acknowledgement

If you’re looking for a quick pick-me-up for stressed and worried employees, this season gives you one of the best strategies on the planet. A thankful acknowledgment may be the difference between feeling drained and feeling energized. And the good news – it only takes 30 seconds!

There is a simple formula for offering the most powerful and impactful gratitude lift to others. It is known simply as ‘ICU Acknowledgement’. The “ICU” part has two meanings:

First, “I see you.”  People long to know they are seen, particularly during this time of social distancing and disconnection.

Second, “ICU” reflects how critical this experience is for individuals to feel connected and alive.  No one sees his/her own contribution very clearly, and most individuals often feel like they aren’t really having much meaningful impact.  Seeing it, even in a 30-second ICU Acknowledgement may have an impact for the next day or week or even month.  It is a life-giving and sustaining source of motivation and strength.

ICU Acknowledgment includes:

  • “I’m noticing… [a specific quality, characteristic, or strength] in you.”
  • “The impact you have on me (or others) when you bring it is … [share how this has helped you or someone else in some way].”

Here’s an ICU Acknowledgement for you from me: “I’m noticing your hunger to make a difference in others, as evidenced by your willingness to read all the way to the end of this message.  You really care!  The impact on me is an increased trust in myself and my own instincts about serving others.  You give me the confidence to do it again!  THANK YOU!”

As you try out ICU Acknowledgement today (while it’s fresh), notice that the lift associated with it is not just for the receiver of gratitude.  It’s also true for you, the giver!  Notice what happens for you when you look through appreciative eyes at someone and share your positive observation with them.  You, too, will experience a guaranteed energy boost!


“When we started our People Acuity journey, we had a lot of people who felt damaged and beat up by previous experiences. The learning experience they created with us produced an inside-out change that reversed our patterns and brought hope and healing. Our team is so much stronger because of the power of Self-Leadership and Interdependence.”

Cam Fanfulik, Executive Director, NWRDC

Join Us for A Complimentary Interactive Webinar

Tips to Get People Moving Again

During Uncertain Times & Employee Anxiety

Please join us for a complimentary 50-minute interactive webinar to discuss HR tips that will provide you with new ideas on how to get your team members unstuck and back in gear!

Many other Human Resources managers are dealing with the same issues you are, related to team members being overwhelmed with anxiety as a result of the changes happening all around us.

Wouldn’t it be great to find out what others are doing about this, and what the best practices are?

Complimentary 50-Minute Interactive Webinar

Like It or Not: There’s No Going Back – Tips for HR Managers to Get People Moving Again!

Thursday, December 10, 2020
11 am (Central Time, US & Canada)


Gratitude for 2020?! Yes – Even in 2020, We Can Have Gratitude

Gratitude is something that when we need it the most, it seems the hardest to find. In a year like this one, that’s especially true. After all, the ability to see what we have that’s good and nice during this period of time that was so unkind can help keep us moving forward, looking toward a better future, and even remember the important lessons that 2020 has taught us.

In this season of Thanksgiving, and with many mental health experts agreeing on the importance of being grateful, we wanted to share some quotes about the subject from others throughout history:

“When I started counting my blessings, my whole life turned around.” – Willie Nelson (Activist, music icon, and actor; Oscar nominee, dozens of Grammy nominations or wins, Kennedy Center honoree)

“Gratitude is the healthiest of all human emotions. The more you express gratitude for what you have, the more likely you will have even more to express gratitude for.” – Zig Ziglar (Author of 16 books, motivational speaker)

“Who does not thank for little will not thank for much.” – Estonian Proverb

“Give yourself a gift of five minutes of contemplation in awe of everything you see around you. Go outside and turn your attention to the many miracles around you. This five-minute-a-day regimen of appreciation and gratitude will help you to focus your life in awe.” – Wayne Dyer (Motivational speaker, self-help and spiritual author of 40+ books)

“Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It turns denial into acceptance, chaos to order, confusion to clarity. It can turn a meal into a feast, a house into a home, a stranger into a friend.” – Melody Beattie (Self-help author, recovered addict, a survivor of multiple traumas)

We hope these words of wisdom help you to recognize the importance of having gratitude, no matter what season of the year or our lives we are in.

C&M Ford is a trusted new and used car dealership in Hallock, Minnesota serving the Red River Valley and beyond. C&M’s work with People Acuity helped them identify themselves as, “family owned neighbor driven.” This motto acknowledges their view of everyone as their family friends – their neighbors. It still guides the actions of employees today, who are renown for providing hometown personal service that is not available at corporate or most other dealerships.

“We always cared about each other, but this experience deepened our ability to work together in new and different ways.”

Mona Dietrich, Business Manager
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If you’d like to learn more about how People Acuity can help prepare your organization for our new world, please call us at 952.797.4317, email us at, or simply use the link below.

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